Terms and refunds
Who we are
Listing Rescue is a service of Ecom Era LLC, 7362 Remcon Cir, Unit 519, El Paso, TX 79912. Contact: info@ecomera.us.
Free preview
The free preview is free. You may keep and use it. Asking for a preview does not commit you to buy anything.
Paid work
Paid work starts when you approve a quote or pay an invoice. Prices are in US dollars. For orders of 5 or more listings, a 25% deposit starts the work and the rest is due on delivery.
Changes
Each listing includes two rounds of changes. A round is one set of notes sent in one message. Extra rounds or new work outside the brief can be quoted.
Refunds
If the images still miss the agreed brief after round 2, we refund the fee for that listing. Ask within 14 days of the final delivery. Growth Desk is billed monthly and can be cancelled before the next billing date. Months already started are not refunded.
Your materials
You confirm you have the right to the photos, logos and product details you send us. Once paid, you own the final files we deliver for your listing.
Amazon
We follow Amazon's published rules, but Amazon decides what it approves. We are not part of Amazon. Amazon is a trademark of Amazon.com, Inc. or its affiliates.
Results
We don't promise a set sales result. Sales depend on price, reviews, stock, ads and the market.
Portfolio
Concept rebuilds on this site are made from public listing images to show our approach. Those brands are not our clients. If you own one of these brands and want it removed, email info@ecomera.us and we will take it down.